Privacy Policy

Last updated: January 27, 2026

1. Introduction

VelocityApps ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

2. Information We Collect

2.1 Information You Provide

  • Account Information: Email address, password (encrypted), name
  • Payment Information: Processed securely through Stripe (we do not store credit card details)
  • Shopify Store Information: Store URL, access tokens (encrypted)
  • Pinterest (Pinterest Stock Sync automation): If you use this automation, you may provide your Pinterest access token so we can create Pins on your chosen board for out-of-stock products. The token is stored in your automation configuration and used only to create/update Pins as you have configured.
  • Automation Configuration: Settings and preferences for your automations
  • Support Communications: Messages sent through our support system

2.2 Information Automatically Collected

  • Usage Data: Pages visited, features used, time spent
  • Device Information: Browser type, operating system, IP address
  • Cookies: Session cookies, authentication tokens
  • Log Data: Error logs, performance metrics

2.3 Information from Shopify

When you connect your Shopify store, we access:

  • Product information (for inventory automations)
  • Order data (for review requests, abandoned carts)
  • Customer information (for email automations)
  • Inventory levels (for stock alerts)

This data is accessed only as necessary to provide the automation services you've installed.

3. How We Use Your Information

We use the collected information for:

  • Providing and maintaining the Service
  • Processing payments and managing subscriptions
  • Executing automations you've installed
  • Sending you service-related notifications
  • Responding to your support requests
  • Improving and optimizing the Service
  • Detecting and preventing fraud or abuse
  • Complying with legal obligations

4. Data Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

4.1 Service Providers

  • Supabase: Database and authentication services
  • Stripe: Payment processing
  • Email Services: SMTP providers for sending emails
  • Shopify: Accessing your store data (as authorized by you)
  • Pinterest: When you use the Pinterest Stock Sync automation, we use Pinterest’s API with your access token to create Pins (board, image, title, description, link) for out-of-stock products. See Pinterest’s Privacy Policy for how Pinterest handles data.

4.2 Legal Requirements

We may disclose your information if required by law or in response to valid requests by public authorities.

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

5. Data Security

We implement appropriate technical and organizational measures to protect your information:

  • Encryption of sensitive data (AES-256-GCM for Shopify tokens)
  • Secure HTTPS connections
  • Regular security audits
  • Access controls and authentication
  • Secure password storage (hashed, never plain text)

However, no method of transmission over the Internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

6. Your Rights (GDPR Compliance)

If you are located in the European Economic Area (EEA), you have certain data protection rights:

  • Right to Access: Request copies of your personal data
  • Right to Rectification: Request correction of inaccurate data
  • Right to Erasure: Request deletion of your personal data
  • Right to Restrict Processing: Request limitation of data processing
  • Right to Data Portability: Request transfer of your data
  • Right to Object: Object to processing of your personal data
  • Right to Withdraw Consent: Withdraw consent at any time

To exercise these rights, please contact us at support@velocityapps.dev.

7. Cookies and Tracking

We use cookies and similar tracking technologies:

  • Essential Cookies: Required for authentication and session management
  • Analytics Cookies: Help us understand how you use the Service
  • Preference Cookies: Remember your settings and preferences

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of the Service.

8. Data Retention

We retain your personal information for as long as necessary to provide the Service and fulfill the purposes outlined in this Privacy Policy. When you delete your account, we will delete or anonymize your personal data within 30 days, except where we are required to retain it for legal purposes.

9. Children's Privacy

Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us immediately.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

12. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

Email: support@velocityapps.dev
Website: https://velocityapps.dev

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